Let’s talk about your privacy
This Privacy Policy describes the policies and procedures of Podia Labs, Inc. (“Podia”, “we”, “our” or “us”) on the collection, use and disclosure of your information on www.podia.com (the “Site”) and the services, features, content or applications we offer (together with the Site, the “Services”).
We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from various third party websites and other services. All defined terms not defined herein shall have the meaning ascribed to them in the Terms of Service, available at https://www.podia.com/terms.
What does our policy cover?
This Privacy Policy covers Podia’s processing of Personal Data that Podia gathers when you are accessing and using the Services. As used in this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.
This Privacy Policy also covers Podia’s treatment of any Personal Data that Podia’s business partners share with Podia or Podia shares with its business partners. This Privacy Policy does not apply to the practices of third parties, and their sites, services or applications that Podia does not own or control, or to individuals that Podia does not employ or manage (“Third Parties”). While we attempt to provide access only to those Third Parties that share our respect for your privacy, we cannot take responsibility for the content, actions or privacy policies of those Third Parties. We encourage you to carefully review the privacy policies of any Third Parties you access.
If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation or GDPR (the “GDPR”) with respect to your Personal Data, as outlined below. Podia may be the controller of your Personal Data processed in connection with the Services for purposes of the GDPR. If you have any questions about this Privacy Policy or whether any of the following applies to you, please contact us at hello@podia.com.
Note that we may also process Personal Data of our users’ own customers, end users, or employees in connection with our provision of services to customers, in which case we are the processor of Personal Data for purposes of the GDPR. If we are the processor of your Personal Data (i.e., not the controller) for purposes of the GDPR, please contact the controller of your Personal Data (i.e., the user or individual providing the course, product, or other offering in connection with which you provided your Personal Data) in the first instance to address your rights with respect to such data.
What Personal Data does Podia Collect From You?
We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.
Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
First and last name
Email address
Billing zip code and/or country of residence
By providing Personal Data of others to Podia, you represent that you have authority to do so. All information that you enter or upload about your non-users will be covered by Podia’s Terms of Service, accessible at https://www.podia.com/terms, this Privacy Policy, and where applicable, the EU Data Processing Addendum, available at https://www.podia.com/privacy. We disclaim responsibility for the information of others that you provide to us in the course of your use of the Services.
In order to collect payments on your behalf from your customers, and provide payments to you, we, using Stripe as a third-party payment processor, collect payment information from you, your attendees and customers, your vendors, and other parties to whom we provide payments on your behalf and from whom we collect payments on your behalf. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe. You should review the terms of service and privacy policies of Stripe, available at https://stripe.com/us/legal& https://stripe.com/us/privacy.
Information we receive from third party sources: We have built services from some third parties into the Site, and those third parties provide us with Personal Data about you, such as the following:
Account information for third party services: If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (for example, signing up for an account with Facebook Connect), or if you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.
Information from our advertising partners: We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our Site and Services.
Information from our service providers: We receive information collected by third parties about your use of the Services. For example, we may use analytics service providers to analyze how you interact and engage with the Services and our advertisements, so we can learn and make enhancements to offer you a better experience. Some of these entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, which may include tracking activity across time and unaffiliated properties, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Third parties may also help us provide you with customer support, and provide us with information so that we may help you use our Services.
Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:
IP address
Device identifiers
Web browser information
Page view statistics
Browsing history
Usage information and click tracking
Transaction information (e.g. transaction amount, date and time such transaction occurred)
Cookies and other tracking technologies (see below for more information)
Log data (e.g. access times, hardware and software information)
Additional Information about Cookies:
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Site and Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small files – usually consisting of letters and numbers – placed on your computer, tablet, phone, or similar device when you use that device to visit our Site. We sometimes combine information collected through Cookies that is not Personal Data with Personal Data that we have about you, for example, to tell us who you are or whether you have an account with us. We may also supplement the information we collect from you with information received from third parties.
Cookies can either be “session Cookies” or “persistent Cookies”. Session Cookies are temporary Cookies that are stored on your device while you are visiting our Site or using our Services, whereas “persistent Cookies” are stored on your device for a period of time after you leave our Site or Services. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, how often you return, how your use of the Services may vary over time. We also use persistent Cookies to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Services. Your browser may offer you a “Do Not Track” or “DNT” option, which allows you to signal to operators of websites, and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. Because we collect browsing and persistent identifier data, the Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our properties.
Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Site or Services, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify your interests, to retarget advertisements to you and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.
We use the following types of Cookies:
Essential Cookies. Essential Cookies that are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Site or Services. Disabling these Cookies may make certain features and services unavailable.
Functionality Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, what pages visitors view on our Site and how long visitors are viewing pages on the Site. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google, Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/ .
Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Additional information about interest-based advertisements.”
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find our more information about Cookies, including information about how to manage and delete Cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ or https://www.allaboutcookies.org/.
Additional information about interest-based advertisements:
We may serve advertisements, and also allow third party ad networks, including third party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Internet-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of Third Parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and repo rting for us and for advertiser s. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.
Through the Digital Advertising Alliance (“DAA”) and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of and greater control over ads that are customized based on their online behavior across different websites. To make choices about Interest-Based Ads from participating third parties, including to opt out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt out pages, which are located at https://www.networkadvertising.org/choices/ or https://www.aboutads.info/choices. Users in the European Union should visit the European Interactive Digital Advertising Alliance’s user information website https://www.youronlinechoices.eu/.
We do not share your Personal Data with advertisers without your consent. However, if you click on or otherwise interact with an advertisement there is a possibility that the advertiser may place a Cookie in your browser and note that it meets the criteria they selected.
How Do We Use Your Personal Data?
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
Communicate with you about the Services
Protect against or deter fraudulent, illegal or harmful actions
Allow you to create and/or manage your digital storefront, your sales pages, and your online courses
Allow you to create, manage, and/or subscribe to membership software
Allow you to create, manage, and/or sell digital files
Allow you to create, manage, and/or sell digital downloads and online courses
Contact you about Service announcements, updates or offers
Personalize website content and communications based on your preferences
Provide support and assistance for the Services
Discover others who might be interested in the Services
To identify trends and other statistical information that may be useful to our business
Comply with our legal or contractual obligations
Resolve disputes
Enforce our Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum)
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity,” meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.
First and last name
Email address
User Content (which can include Personal Data if you include Personal Data in such content)
IP address
Billing zip code and/or country of residence
Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.
First and last name
Email address
IP address
Billing zip code and/or country of residence
Examples of these legitimate interests include:
Protection from fraud or security threats
Operation and improvement of our business, products and services
Marketing of our products and services, directly to you and to others
Provision of customer support
Compliance with legal obligations
Completion of corporate transactions
Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.
Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.
How and With Whom Do We Share Your Data?
We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:
Payment processors
Fraud prevention service providers
Analytics service providers
Hosting service providers
Marketing service providers
Email providers
Staff augmentation and contract personnel
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services)
Social media services (if you interact with them through your use of the Services)
Third party business partners who you access through the Services, including vendors
Other parties authorized by you
We also share Personal Data when we believe it is necessary to:
Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.
Protect us, our business or our users, for example to enforce our Terms of Service, prevent spam or other unwanted communications and investigate or protect against fraud. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Maintain the security of our products and services.
As part of the Services, you will receive from Podia email and other communications. You acknowledge and agree that by availing yourself of the Services, you allow Podia to send you email and other communication that it determines in its sole discretion relate to your use of the Services.
We also share information with third parties when you give us consent to do so. Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personal Data with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Data as set forth in this policy.
How Long Do We Retain Your Personal Data?
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
What Security Measures Do We Use?
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. You need to prevent unauthorized access to your Account and Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your Account.
We seek to ensure that user account information is kept private. However, Podia cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Do We Store the Personal Data of Children?
As noted in the Terms of Service accessible at https://www.podia.com/terms, we do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at hello@podia.com.
What Do Users in the European Union Need to Know?
Rights Regarding Your Personal Data
By law, users in the European Union, United Kingdom, Lichtenstein, Norway, or Iceland have certain rights with respect to their Personal Data, including those set forth below. For more information about these rights, or to submit a request, please visit your Account settings at https://app.podia.com/account/billing or email us at hello@podia.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by email ing hello@podia.com.
Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data by emailing hello@podia.com. You may also be able to correct some of this information directly by making updates to your account.
Erasure: You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about Podia’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
Transfers of Personal Data
The Services are hosted and operated in the United States (“U.S.”) through Podia and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Podia in the U.S. and will be hosted on U.S. servers, and you authorize Podia to transfer, store and process your information to and in the U.S., and possibly other countries. If you live in the European Union, Iceland, Liechtenstein, or Norway, you hereby consent to the transfer of your data in accordance with Exhibit B to the EU Data Processing Addendum, which can be located https://www.podia.com/dpa. Please contact us at hello@podia.com with any questions or concerns.
What If You Have Questions Regarding Your Personal Data?
If you have any questions about this Privacy Policy or our data practices generally, please contact us using the following information:
Podia Labs, Inc.
hello@podia.com
228 Park Ave S, PMB 96490
New York, NY, 10003-1502
Changes to this Privacy Policy:
Podia may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our Site or Services or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
Effective Date: 2026
Company Name: KidVet, LLC
Websites & Platforms Covered
These Terms & Conditions apply to all products, content, and services offered by KidVet, LLC, including but not limited to those sold or accessed through our official websites (https://www.kidvet.com/), as well as affiliated platforms such as SamCart, Instagram, official State Scholarship direct pay programs, and any other official KidVet, LLC sales or content channels.
Introduction
These Terms and Conditions ("Terms") govern your use of all digital products, coaching programs, courses, templates, and services ("Products") provided by KidVet, LLC ("Company", "we", "our", or "us"). By checking the box on our checkout page and completing your purchase, you ("Customer", "You", or "Your") agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY BEFORE MAKING A PURCHASE. BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
By purchasing our Products, you represent and warrant that:
You are at least 18 years old and legally capable of entering into a binding contract
You have the legal capacity to comply with these Terms
All information you provide is accurate and complete
You are not prohibited from receiving our Products under applicable laws
2. Product Access and Lifetime License
2.1 Access Duration
Upon purchase, you are granted access to the purchased Product for the lifetime of that specific Product, subject to these Terms and your continued compliance with them.
2.2 Product Updates vs. New Products
Included Updates: You will receive access to updates, improvements, bug fixes, and supplementary materials added to your purchased Product at no additional charge
Excluded New Products: We may create and release entirely new products, courses, or programs that are substantially refilmed, redesigned, or reimagined versions of similar subject matter. These new standalone products are NOT included in your original purchase and will require a separate purchase
Definition of New Product: A new product is considered separate if it is marketed as a distinct offering, has a separate product name or version number (e.g., "Version 2.0" or "Advanced Edition"), or is presented as a successor or replacement product
2.3 Platform Changes and Service Continuity
We reserve the right to change hosting platforms, learning management systems, or delivery methods for your Product
If we migrate to a new platform, you will be provided access to your purchased content on the new platform at no additional cost
We will provide reasonable notice (minimum 30 days) before any platform migration that requires action on your part
2.4 Business Closure or Product Discontinuation
In the event we cease operations or discontinue a Product, we will make reasonable efforts to provide you with downloadable copies of your purchased materials, or at a minimum, 90 days' notice
"Lifetime access" means the lifetime of the Product offering, not a guarantee of perpetual access
We are not liable for circumstances beyond our reasonable control that prevent continued access (see Force Majeure section)
3. Intellectual Property
3.1 Ownership
All content provided in our Products—including but not limited to videos, templates, PDFs, graphics, logos, trademarks, written material, audio recordings, and software—is the sole intellectual property of KidVet, LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.
3.2 Limited License
You are granted a limited, non-exclusive, non-transferable, revocable license for personal or internal business use only. This license does not grant you any ownership rights.
3.3 Prohibited Uses
You may NOT:
Share, distribute, reproduce, copy, or resell any part of the content
Post content to public websites, file-sharing platforms, or social media
Use the content for commercial training or to teach others (unless explicitly permitted in your Product description)
Remove, alter, or obscure any copyright, trademark, or proprietary notices
Create derivative works based on our content without express written permission
3.4 Use of Likeness & AI Restrictions
You may not use any photographs, video, voice, likeness, or content from KidVet, LLC—including appearances on video, social media, or public platforms—for the purpose of training, generating, or reproducing content through artificial intelligence (AI) or machine learning technologies. This includes but is not limited to:
Deepfakes or synthetic media
Voice replication or cloning
Image generation or manipulation
AI model training datasets
Automated content creation systems
Any such use is strictly prohibited and may result in immediate termination of access, legal action for violation of publicity rights, intellectual property infringement, misrepresentation, and statutory damages.
3.5 Enforcement
Any unauthorized use may result in immediate revocation of access without refund and potential legal action, including claims for monetary damages and injunctive relief.
4. Payment Terms and Processing
4.1 Payment Processing
All payments are processed through third-party payment processors, including but not limited to Stripe, PayPal, and other authorized payment gateways. By making a purchase, you agree to the payment processor's terms of service.
4.2 Pricing and Currency
All prices are stated in U.S. Dollars (USD) unless otherwise indicated
Prices are subject to change at any time without notice
Any price changes will not affect existing purchases or active payment plans
4.3 Payment Plans
If you select a payment plan option:
You authorize us to charge your payment method on the scheduled dates
Failure to make a scheduled payment may result in suspension of access until payment is received
You remain obligated to complete all payments even if you stop using the Product
Payment plans are not cancellable, and you are liable for all installments regardless of Product usage
4.4 Failed Payments
If a payment fails, we will:
Attempt to contact you via email
May attempt to process the payment up to 3 additional times
Suspend access if payment is not received within 15 days
Charge a $25 failed payment administrative fee (where permitted by law)
4.5 Taxes
You are responsible for any applicable sales tax, VAT, GST, or other taxes based on your location. We will collect such taxes where required by law.
4.6 Chargebacks and Disputes
Unauthorized Chargebacks: If you initiate a chargeback or payment dispute through your bank or payment processor without first contacting us at kidvet@kidvet.com to resolve the issue, we reserve the right to:
Immediately terminate your access to all Products
Report the incident to chargeback prevention services
Pursue collection of the disputed amount plus administrative fees and legal costs
Deny you future access to our Products and services
Good Faith Disputes: If you have a legitimate concern, please contact us first so we can work toward a resolution
Chargeback Fees: If a chargeback is filed and later reversed in our favor, you will be responsible for any chargeback fees charged by the payment processor (typically $15-$25 per incident)
5. Coaching and Educational Disclaimer
5.1 Educational Purpose Only
Our coaching, courses, and content are for educational and informational purposes only. We are educators and business coaches, not licensed professionals in law, medicine, veterinary medicine, accounting, financial planning, therapy, or other regulated professions.
We do not practice medicine.
We do not give veterinary medical advice for real animals or pets. We do not diagnose, treat, prescribe, or perform surgery in any capacity. We are teachers.
5.2 No Professional Advice
We do not provide and you should not construe our content as:
Legal advice (consult an attorney)
Veterinary, medical, or mental health advice (consult licensed professionals)
Tax advice (consult a CPA or tax professional)
Financial or investment advice (consult a licensed financial advisor)
Accounting advice (consult a licensed accountant)
5.3 Your Responsibility
You are solely responsible for:
Your own business decisions and implementation of strategies
Compliance with all applicable laws and regulations in your jurisdiction
Seeking appropriate professional advice before taking action
Your results, outcomes, and consequences of your actions
Determining the suitability of our Products for your specific situation
5.4 No Client Relationship
Purchase of our Products does not create a professional client relationship, fiduciary duty, or confidential relationship between you and KidVet, LLC beyond the scope of the educational Product provided.
6. FTC-Compliant Income and Results Disclaimer
6.1 No Income Guarantees
IMPORTANT: We make no guarantees, representations, or warranties regarding your ability to earn income, grow your business, or achieve specific results from using our Products. We do not provide any veterinary medical advice for real pets and patients.
6.2 Disclaimers
Any success with internships, volunteer positions, shadowings, co-ops, and employment:
Are provided for illustrative and educational purposes only
Represent exceptional results and are NOT typical
Do not constitute guarantees or predictions of your results
May represent accumulated earnings over extended time periods
Are dependent on numerous factors outside our control
6.3 FTC Disclosure Statement
As required by the Federal Trade Commission (FTC): Most people who purchase educational products do not achieve significant results. The average purchaser does not implement the strategies taught. We cannot and do not make any guarantees about your ability to understand and retain what is taught. Science is constantly evolving and information changes over time as well.
7. Meta (Facebook/Instagram) Advertising Compliance
7.1 Advertising Standards
All advertising conducted on Meta platforms (Facebook, Instagram, WhatsApp, Messenger) complies with Meta's Advertising Policies, including but not limited to:
Prohibited and restricted content policies
Community Standards
Commerce Policies
Data Use policies
7.2 Health and Wellness Claims
If our Products relate to health, wellness, fitness, or personal improvement:
We do not make claims about curing, treating, or preventing diseases
We do not guarantee specific health outcomes
Individual results vary and depend on personal factors
Consult healthcare professionals before making health decisions
7.3 Financial Products and Services
For Products related to business, finance, or income generation:
We comply with Meta's requirements for transparent disclosure of risks
We clearly disclose that results are not guaranteed
We do not engage in deceptive or misleading practices
We maintain appropriate disclaimers near all claims
7.4 Data Collection and Privacy
We collect data from Meta platforms in accordance with Meta's Platform Policies
We do not use Meta data for purposes prohibited by Meta
Our use of Meta pixels and tracking complies with applicable data protection laws
See our Privacy Policy for complete details on data handling
We follow Child Online Protection and Advocacy Law without keeping and recording data from our under 13 students. We encourage parents to sign up with adult email addresses on the KidVet, LLC website to receive all notifications and emails.
8. Technology Requirements and Access
8.1 Your Technical Responsibility
You are responsible for:
Maintaining a reliable internet connection
Providing compatible devices and up-to-date web browsers
Ensuring your email address is accurate and you can receive our emails
Managing your login credentials securely
Installing any necessary software or applications
8.2 Minimum Requirements
Our Products may require:
High-speed internet connection (minimum 5 Mbps recommended)
Modern web browser (Chrome, Firefox, Safari, or Edge - latest two versions)
Enabled cookies and JavaScript
Device with sufficient storage space for downloads
PDF reader for document-based materials & Printer if desired
Specific software applications as noted in Product descriptions
8.3 No Technical Support Guarantee
While we strive to provide responsive support, we do not guarantee:
24/7 technical support availability
Compatibility with all devices or configurations
Resolution of technical issues caused by your device, internet service, or third-party software
Assistance with general computer or device troubleshooting
8.4 Platform Availability
We strive for continuous availability but do not guarantee uninterrupted access. Our platform may be unavailable due to:
Scheduled maintenance (we will provide notice when possible)
Emergency repairs or updates
Third-party service provider outages
Circumstances beyond our reasonable control
No refunds will be issued for temporary service interruptions.
9. Assumption of Risk
9.1 Business and Personal Risk
You expressly acknowledge and agree that:
Starting or growing a business involves inherent risks including financial loss
Implementation of strategies taught may not yield positive results
Market conditions, competition, and external factors can affect outcomes
You may experience financial loss, wasted time, or other negative consequences
No educational product can guarantee success in business or life
9.2 Your Acceptance of Risk
You assume full responsibility and risk for:
All decisions are made based on our Products
Your implementation (or failure to implement) of strategies
Any outcomes, results, or consequences of your actions or inaction
Financial investments made in pursuit of strategies taught
Changes in laws, regulations, or platform policies affecting your business
9.3 Release of Liability
You agree that KidVet, LLC, its owners, employees, contractors, and affiliates are not liable for any damages, losses, or negative outcomes resulting from your use of our Products or implementation of strategies taught therein.
10. No Refund Policy
10.1 All Sales Final
All sales are final. This includes but is not limited to:
Digital courses and programs
Downloadable templates and resources
Recorded workshops and masterclasses
Tickets to live events (virtual or in-person)
Membership subscriptions
Coaching packages
Bundles and special offers
10.2 No Refunds, Exchanges, or Credits
No refunds, exchanges, chargebacks, or credits will be issued under any circumstances, including but not limited to:
Change of mind or buyer's remorse
Failure to use or access the Product
Dissatisfaction with content or results
Technical difficulties on your end
Financial hardship or inability to pay remaining installments
Duplicate purchases
10.3 Non-Delivery or Access Issues
If you experience legitimate non-delivery or access issues:
Contact us immediately at kidvet@kidvet.com
We will work with you to resolve access issues
If we cannot provide access to your purchased Product due to our error, you may be eligible for a refund
You must report access issues within 30 days of purchase
10.4 Legally Required Exceptions
Any legally required exceptions (such as those under California Consumer Protection laws, EU consumer protection laws, Australian Consumer Law, or other applicable consumer protection statutes) will be honored in accordance with applicable law. To invoke these rights, you must contact us with documentation of your eligibility.
10.5 Payment Plan Obligations
If you selected a payment plan, you remain obligated to complete all scheduled payments regardless of Product usage. Non-payment may result in:
Suspension or termination of access
Collection actions
Negative reporting to credit agencies (where applicable)
Legal action to recover amounts owed
11. Limitation of Liability
11.1 Maximum Liability
To the fullest extent permitted by law, the total liability of KidVet, LLC to you for any and all claims arising from or related to your use of our Products, whether in contract, tort, strict liability, or otherwise, shall not exceed the amount you actually paid to KidVet, LLC for the specific Product at issue.
11.2 Exclusion of Damages
In no event shall KidVet, LLC be liable for:
Indirect, incidental, special, consequential, or punitive damages
Lost profits, revenue, or business opportunities
Loss of data or business information
Cost of substitute goods or services
Business interruption or loss of use
Damages arising from reliance on content or strategies taught
Emotional distress or reputational harm
Refusal to visit a licensed veterinarian or veterinary surgeon
This exclusion applies regardless of whether we were advised of the possibility of such damages.
11.3 Basis of Bargain
You acknowledge that this limitation of liability is an essential element of the agreement between you and KidVet, LLC and that we would not offer the Products at the current price without these limitations.
11.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations on liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless KidVet, LLC, its owners (including Kaitlyn Krotchko individually), officers, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or related to:
Your use or misuse of our Products
Your violation of these Terms
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
Your violation of any applicable laws or regulations
Any content you submit, post, or transmit through our platforms
Any disputes or claims you have with other users or third parties
Your business activities or implementation of strategies taught in our Products
Any representations or warranties you make that are based on our content
This indemnification obligation survives termination of these Terms and your use of our Products.
13. Termination of Access
13.1 Grounds for Termination
We reserve the right to suspend or permanently revoke your access to any or all Products if you:
Violate these Terms in any material way
Share, distribute, or resell our proprietary content
Engage in abusive, threatening, or harassing behavior toward our team or community
Initiate chargebacks or fraudulent payment disputes
Use our Products for illegal or unethical purposes
Provide false information or misrepresent your identity
Attempt to circumvent security measures or technological protections
13.2 Notice and Opportunity to Cure
In most cases (except for severe violations), you will receive written notice via email and will have five (5) business days to resolve the issue or provide an explanation. Severe violations (such as intellectual property theft, fraud, or threatening behavior) may result in immediate termination without notice or opportunity to cure.
13.3 Effect of Termination
Upon termination:
Your access to all Products will be immediately revoked
You must cease all use of our materials
You must delete or destroy any downloaded content
You remain liable for any outstanding payment obligations
No refunds will be issued
Sections of these Terms that by their nature should survive (including but not limited to Intellectual Property, Limitation of Liability, Indemnification, and Dispute Resolution) shall survive termination
13.4 Your Right to Terminate
You may cease using our Products at any time, but such cessation does not:
Entitle you to a refund
Release you from payment obligations
Terminate your obligations under these Terms (surviving provisions remain in effect)
14. Dispute Resolution and Arbitration
14.1 Informal Resolution Requirement
Before initiating any formal dispute resolution, you agree to contact us at kidvet@kidvet.com with a detailed description of your concern. We will attempt to resolve the matter informally within 30 days. This step is mandatory before proceeding to arbitration.
14.2 Binding Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Products (including but not limited to disputes about the validity, interpretation, breach, or termination of these Terms) shall be resolved through final and binding arbitration rather than in court, except as provided below.
14.3 Arbitration Procedures
Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules
The arbitration shall take place in Rowan County, North Carolina, or at another location mutually agreed upon
The arbitration may be conducted telephonically or via videoconference if you do not reside in North Carolina
The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction
Each party shall bear its own costs and attorneys' fees unless otherwise awarded by the arbitrator
14.4 Exceptions to Arbitration
Either party may bring a claim in small claims court if the claim qualifies and remains in small claims court. Additionally, either party may seek injunctive or equitable relief in court for intellectual property infringement or misappropriation.
14.5 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. You waive any right to participate in a class-wide arbitration or class action lawsuit against KidVet, LLC.
If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void (but the rest of these Terms remain in effect).
14.6 Jury Trial Waiver
You and KidVet, LLC both waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and we are instead electing to have claims and disputes resolved by arbitration.
14.7 Opt-Out Right
You have the right to opt out of this arbitration agreement by sending written notice of your decision to opt out to kidvet@kidvet.com within 30 days of your first purchase. Your notice must include your name, email address, and a clear statement that you wish to opt out of the arbitration agreement. Opting out of arbitration does not affect any other terms.
15. Governing Law and Jurisdiction
15.1 Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of North Carolina, United States of America, without regard to its conflict of law provisions.
15.2 Exclusive Jurisdiction
To the extent not subject to arbitration, you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Rowan County, North Carolina. You consent to the personal jurisdiction of these courts and waive any objection to venue.
15.3 International Users
If you access our Products from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. You acknowledge that your information will be transferred to and processed in the United States.
16. Affiliate and Third-Party Disclaimers
16.1 Affiliate Relationships
We may promote, reference, or recommend third-party products, services, tools, or platforms. In some cases, we may receive affiliate commissions or other compensation for these recommendations. Such relationships do not influence our educational content, and we only recommend products and services we believe may provide value.
16.2 No Endorsement or Guarantee
Mention of any third-party product, service, company, or individual does not constitute:
An official endorsement beyond our stated opinion
A guarantee of results from using that product or service
A warranty of quality, fitness for purpose, or merchantability
An assumption of liability for third-party actions or products
16.3 Third-Party Links
Our Products may contain links to third-party websites or resources. We are not responsible for:
The content, accuracy, or legality of third-party sites
Third-party privacy practices or terms of service
Products or services sold by third parties
Your interactions with third parties
You access third-party sites at your own risk.
16.4 Tools and Platform Changes
Third-party tools, platforms, or services recommended in our Products may:
Change their features, pricing, or availability
Modify their terms of service
Discontinue operations
No longer be suitable for the strategies taught
We are not responsible for such changes and make no guarantees about the continued availability or suitability of any third-party resource.
17. Force Majeure
KidVet, LLC shall not be liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to:
Acts of God (earthquakes, floods, fires, storms, pandemics)
War, terrorism, civil unrest, or government actions
Labor disputes or strikes
Internet service provider failures or cyberattacks
ESA and State Funding Withholdings or Delayed Approvals through direct pay (these are not autoapproved)
Failures of third-party hosting, payment, or service providers
Utility failures or telecommunications outages
Changes in laws or regulations that prohibit our operations
In the event of force majeure lasting more than 90 days, either party may terminate affected obligations without liability.
18. Modifications to Terms
18.1 Right to Modify
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated via:
Email to your registered email address
Notice posted on our website
In-product notification (where applicable)
18.2 Effective Date of Changes
Changes become effective:
Immediately upon posting for new customers
30 days after notification for existing customers (unless earlier acceptance is required by law)
18.3 Continued Use Constitutes Acceptance
Your continued use of our Products after any modification to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue use of our Products (without entitlement to a refund).
18.4 Version Control
We will maintain version history showing the effective dates of Terms modifications. You may request previous versions by contacting us.
19. Privacy and Data Protection
19.1 Privacy Policy
Your use of our services is also governed by our Privacy Policy, available at: https://www.kidvet.com/privacy
The Privacy Policy is incorporated into these Terms by reference.
19.2 Data Collection and Use
By using our Products, you acknowledge and consent to:
Collection of personal information as described in our Privacy Policy
Use of cookies, tracking pixels, and similar technologies
Marketing communications (subject to your opt-out rights)
Transfer and storage of data in the United States
19.5 Data Security
While we implement reasonable security measures, we cannot guarantee absolute security. You acknowledge the inherent risks of internet transmission and electronic storage.
20. SMS/Text Messaging Terms
20.1 Consent to Receive SMS
By providing your phone number at checkout, through a lead form, or by engaging with our keyword opt-in campaigns, you expressly consent to receive recurring automated promotional and personalized marketing text messages (e.g., course updates, exclusive offers, launch announcements, cart abandonment reminders) from Maria Wendt LLC.
20.2 Message Details
Message Frequency: Message frequency varies depending on your activity and our promotions. You may receive up to 10 messages per month, but frequency may be higher during launch periods.
Message & Data Rates: Message and data rates may apply based on your mobile carrier's plan. We are not responsible for any charges incurred.
Supported Carriers: Our SMS program works with most major U.S. carriers, but availability may vary.
20.3 Opt-Out and Help
To Unsubscribe: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to opt out
For Help: Reply HELP for assistance or contact kidvet@kidvet.com
Confirmation: You will receive confirmation message when you opt out
20.4 Not a Condition of Purchase
Consent to receive SMS is not a condition of any purchase. You may make purchases without providing your phone number or by opting out of SMS at any time.
20.5 Privacy and Data Usage
We will never sell or share your mobile number with third parties for their marketing purposes
Your mobile data will be handled in accordance with our Privacy Policy
We use your phone number only for the SMS program and related customer service
20.6 Changes to SMS Program
We reserve the right to modify or discontinue the SMS program at any time. We will provide notice of material changes when reasonably possible.
21. User-Generated Content and Community Guidelines
21.1 Submission of Content
Some of our Products may include community features such as forums, comments, chat groups, or social media communities where you can submit content. By submitting any content, you:
Grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your submission for operational and marketing purposes
Represent that you own or have rights to the content submitted
Waive any moral rights in the content
Agree not to submit content that is illegal, harmful, defamatory, or infringes on third-party rights
21.2 Community Guidelines
You agree not to:
Harass, bully, or threaten other community members
Share false, misleading, or deceptive information
Spam or engage in excessive self-promotion
Share others' private information without consent
Promote illegal activities or prohibited products/services
Impersonate others or misrepresent your affiliation
21.3 Moderation Rights
We reserve the right to:
Monitor, edit, or remove any user-generated content
Suspend or ban users who violate community guidelines
Take no action regarding user content, as we are not obligated to moderate
21.4 No Liability for User Content
We are not responsible for user-generated content and disclaim all liability for any harm arising from such content. Users are solely responsible for their own submissions.
22. Entire Agreement and Severability
22.1 Entire Agreement
These Terms, together with our Privacy Policy and any Product-specific terms, constitute the entire agreement between you and KidVet, LLC regarding your use of our Products and supersede all prior or contemporaneous communications, proposals, or agreements.
22.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.
22.3 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of KidVet, LLC.
22.4 Headings
Section and subsection headings are for convenience only and shall not affect the interpretation of these Terms.
23. Assignment
23.1 Our Right to Assign
We may assign, transfer, or delegate our rights and obligations under these Terms to any third party without your consent, including in connection with a merger, acquisition, sale of assets, or by operation of law.
23.2 Your Restrictions
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is void.
24. Electronic Communications and Signatures
24.1 Consent to Electronic Communications
You consent to receive communications from us electronically, including via email, SMS, or through our platform. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
24.2 Electronic Signatures
By checking a box, clicking a button, or completing a purchase on our platform, you are providing a legally binding electronic signature that has the same force and effect as a handwritten signature.
25. Specific Compliance Statements
25.1 FTC Compliance
We comply with the Federal Trade Commission Act and related regulations, including:
16 CFR Part 255 (Guides Concerning Use of Endorsements and Testimonials)
Section 5: Prohibitions on deceptive advertising
Requirements for clear and conspicuous disclosures
25.2 CAN-SPAM Compliance
Our email marketing complies with the CAN-SPAM Act:
We provide clear identification in all emails
Subject lines accurately reflect content
We include our physical business address
We honor opt-out requests within 10 business days
We do not use deceptive headers or routing information
25.3 TCPA Compliance
Our SMS and telephone marketing complies with the Telephone Consumer Protection Act (TCPA):
We obtain express written consent before sending marketing texts
We provide clear opt-out mechanisms
We maintain internal do-not-call/text lists
We honor opt-out requests immediately
25.4 Payment Card Industry (PCI) Compliance
While we do not directly process or store payment card information (this is handled by our payment processors), we maintain PCI DSS compliance standards for any card data that may transit through our systems.
25.5 Stripe Terms Compliance
By making a payment through Stripe, you agree to be bound by Stripe's Services Agreement and applicable policies, available at https://stripe.com/legal. We comply with Stripe's requirements for merchant conduct and user data protection.
26. Accessibility
26.1 Accessibility Commitment
We strive to make our Products accessible to individuals with disabilities in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, though we do not guarantee full compliance.
26.2 Accommodation Requests
If you require accommodation to access our Products due to a disability, please contact us at kidvet@kidvet.com. We will make reasonable efforts to provide accommodation where possible, though we cannot guarantee all requests can be fulfilled.
27. International Users
27.1 Eligibility by Location
Our Products are intended for users in jurisdictions where such Products are legal. You are responsible for ensuring your use complies with local laws.
27.2 Export Controls
You agree not to export, re-export, or transfer our Products or any technical data derived from them in violation of U.S. export control laws or regulations.
27.3 Currency and Language
Unless otherwise specified, all prices are in U.S. Dollars and all content is provided in English. We do not guarantee accurate translation into other languages.
28. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: kidvet@kidvet.com
Business Address:
KidVet, LLC
1240 Edgewood Court
Salisbury, NC 28147
Response Time: We strive to respond to inquiries within a few business days.
29. Acknowledgment and Acceptance
BY COMPLETING YOUR PURCHASE, CHECKING THE ACCEPTANCE BOX, OR USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:
1. You have read these Terms & Conditions in their entirety
2. You understand these Terms and agree to be bound by them
3. You have had the opportunity to seek independent legal advice if desired
4. You are entering into a legally binding agreement
5. You waive any claim that these Terms are invalid, unenforceable, or not legally binding
6. You understand the no-refund policy and assume all risks associated with your purchase
Last Updated: 2026
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